Umpqua Bank in Meridian, ID

Wow, some of the best service I have ever recieved ANYWHERE let alone from a bank. I went in to cash a check and ended up opening an account. The employees were happy, the location is perfect and the bank is beautiful. Sterling has earned my business. The difference between my former BIG bank and this bank are night and day. I really feel like the employees care about my well being and have my best interest in mind.

Charged me 6 dollars to cash a check from them. Then they didn't have the money to cash the check. Had to use 5s and 10s for a 1000 dollar check.Will NEVER recomend this bank. Or go back.

Two locations that are not convenient. $6 charge to cash a check that was drawn in their account and a snotty teller.

This bank is the best! They help me through a lot of issues and never changed me a dime! If you payed to cash check you don't have a account!

I have used them for multiple home loans, this time they recommended a different kind of loan that involved remodeling to the home after purchase. its called a 203k loan. after the original 60 closing they couldn't get there crap together so had to file for a 20 day extension which costs $375. at the end of those 20 days they still are not ready and decided they are going to require a different contractor that is not obtainable for this project as their restrictions are not accepted by any of the local contractors. So now I will loose my $1,000 in earnest money, the $550 for appraisal, $375 for extension and possibly the house because they are inept, don't follow up, don't know what they are doing and apparently don't care about their customers. horrible experience. All they can handle are the easy cookie cutter loans that take no intelligence or effort on their part, just collect the fees and interest and move on to the next customer