Credit Union of Colorado in Golden, CO

I was appauled by the fact that no one answers the phone at this Credit Union. Never had such an expereince! Are they still in business?

Went into the location to make a withdraw. Dont belong to this credit union, but they are the closest. While standing in line I called their number. The phone rings to a back office only. After about 50 rings the girl went into the office, turned down the ringer, then left the office closing the door behind her. Never a thought of actually answering the phone. My recommendation, stay away, stay far away!!!

They really don't answer the phone. Been trying to call and close my account as they still send snail mail to old address. Snail mail?! come on its 2011 we have email now. Was disappointed with the debit cards offered by this institution. Debit cards offered by this institution don't won't work as debit at many popular places (such as Home Depot) and they will have to be run as credit (no pin # rewards or the ability to get cash back). Bring your money somewhere else.

We have been members in Golden for almost 10 years. We have had absolutely no issues at all with CUCO. Even if we happen to bank at another location out of convenience. We are signed up for paperless communications and they have always picked up when I called. Just for the record, who calls a place while standing in line? You are probably the same guy that posted a year before and you wanted to be vindictive. I have 2 lines that ring in my office all day long, but I can't answer them because it is not my job.

I opened my account here when I was a student at Mines and loved their service so much that I still use CU of CO as my primary bank even now that I live on the East Coast. Service is way better than you'll get at a big bank.