Janelle Steinberg - LoanStar Home Lending NMLS-15622 in Bellevue, WA

Janelle and her team of professionals provided us with excellent service, delivered with professionalism, patience and good humor; they made the process manageable and worry free.

This is the 2nd time we have utilized Janelle and her team's services and they offered even better service the 2nd time around, which was already excellent. Janelle was able to respond to all of our questions in a timely fashion and presented us with all of our options in understandable terms. We have utilized other services before but there is no comparison, even on their best day can they even come close to Janelle and her team!

When I moved to Seattle I quickly decided that I'd rather be paying a mortgage than a high rent so I reached out to Janelle Steinberg after searching for a reputable mortgage company. Even though I was in no financial position at the time to buy, Janelle took the time to start me in the right direction to get what I was going to need to own my first home. Now this process was totally new to me so I was pretty much lost. Janelle was unbelievably patient with me and explained everything I needed to know every step of the way. The process for first introduction to closing was about 2yrs, in that time period Janelle was always there to take the time to answer my questions and lend me her expertise. I never was made to feel like I was a nuisance or like I was not as important as other clients who already had their finances in place. Janelle was always there to answer any questions I had. By the time I was finally ready to buy, Janelle and her extremely capable assistant Lindsey were right there guiding me through the process...professional, painless, perfect. Before I knew it I had the house I wanted! I mean before I knew it. I was surprised, "You mean that's it?" Wow...very impressive how organized and on top of things Janelle and Lindsey were. The best thing I could have done in my entire home-buying process was reach out to Janelle Steinberg!!! She really did help me navigate this home buying mystery. Thank you SOOO much Janelle! You and Lindsey are the BEST! Johnathon Gaines