Coastway Community Bank in Providence, RI

Helpful team

Not the easiest to work with

I was in a rush and walked away from the ATM leaving my card there. When I called the bank the next day to ask if they had it they confirmed they did. They informed me they would have to destroy it since it was not one of their cards. I asked if I could just pick it up they said no they did not know why my bank pulled it. I asked if they could call my bank they said "No we don't do that". I am now without a card for 7 to 10 days despite the fact that they had my card in their hands. Very poor customer service, I would not bank with people that care that little about the community they serve.