OnPoint Community Credit Union in Oregon City, OR

I wanted a dispute on my debit card which can be used as credit card. All they said is" we cnt do anything, thats our policy". I lost $500 on ebay to get an unworking tablet , they dont protect their custumers, all they want is money to their bank. Suck

The reviews below are based in lies. Onpoint takes care of their members and is very lenient on returns for online mistransactions and overdraft fees. If these people are saying that Onpoint denied them it's because they themselves yelled or cursed at them and wouldn't be civil or polite at all. Banking with a credit union gives you greater flexibility and freedom and control of your money. It gives you greater interest on savings accounts and no delays or penalties for withdrawing your money compared to a bank. As an Onpoint member since 2009, I am very happy with them.

On point is the best im thankful my parents started a savings account for me 24 years ago ive never experince such great service from any other bank. And to the ebay girl, when you make a perchase on ebay like that and the item is faulty you take that up with ebay not your bank, maybe you ahould use paypal next time instead of your personal account...

Been a member for over 20 years. They are great people, always fast and friendly, unlike the big banks.

I have one continuing complaint about OnPoint. Service sucks! Should you require assistance and cannot get to your branch and don't already have the number for a current (they move constantly) employee, forget about getting service unless you are willing to spend min 20-40 minutes waiting on the phone, being blasted by nonstop adds for additional services. And you cannot call at anytime, just during PST times they designate. So if you have to travel, and also happen to work, forget about getting any prompt service. I would be reluctant to encourage anyone to jump into an account here without completing your own due diligence. Even after I get connected to a person, they are as likely to put me back on hold. After waiting for 40 minutes, if you need to get off for another call, then you automatically start the cycle over again...