Vantage Credit Union in Bridgeton, MO

Walked in with a question about a lien on a title. Keri and chrissy were very helpful. They worked really hard and got the issue resolved in a matter of minutes.

own your own banking; they are tremendous with customer service.

Lately it has been very difficult to even make simple stops through the ATM there. It isn't so much traffic as constant maintenance on the machine which requires me to go to a teller at the window. Unfortunately, there is typically 1 teller for every 10 customers. I am currently looking for a new place to do my banking because of the lack of customer service.

I would normally give this branch 5 stars but lately it has gone down hill. I used to have no problems coming here, but the last month or so it seems like I keep getting employees who don't know how to count or follow what you fill out on the deposit slips. Why hire people who don't know how to count...at a BANK?! The older woman who used to work the drive through was awesome, no complaints, but now there is a younger woman there and she has messed something up in one way or another, I believe her name starts with a W. Please Vantage, I love this bank, I haven't had issues with anybody there up until now, put someone who pays attention to detail and can count in the drive through. It's just stupid mistakes that keep being made and it could be avoided.

Been with Vantage for years and never an issue that wasn't resolved quickly. They do a great job identifying fraudulent​ charges and are very proactive in their approach. I continue to be a happy member.