Anchor Bank Burnsville in Burnsville, MN

The ANCHOR will sink your dreams. My wife and I had been planning our dream home for the last five years. We started the construction loan process with Anchor bank many months ago, which included a loan for the lot, and through the process all of a sudden we were told that the bank representative we had been working all this time does not do do construction loans. Please note that we first reached out to Anchor Bank Burnsville's VP, Brian Brakke, looking at a new home construction loan over 9 months prior to this to this news, very disappointing. Furthermore, at a makeup meeting the VP spent even more time talking about the banks liabilities and how ANCHOR BANK could not service us, get good rates, be competitive on the secondary market when the loan turns to mortgage or get the job done in a respectable amount of time. This was heartbreaking considering the amount of time and meetings I had spent at the bank's location reviewing tax returns, transferring records, providing the bank with personal buisness books, etc. This should have been mentioned long before if they were not able to service us. I even asked that if we had "good credit, 2 FT jobs and lower dept. to income ratio," why were we getting all this friction to getting our loan, the response was puzzling........Brain Brakke, "I just want you to LIKE me through this process?" I personally would never use and/or recommend a friend or a family member to use Anchor Bank for any mortgages, construction loans or anything else that envolves a review of your financial status. This poor professionalism was easily taken over by another bank also stating that "both Anchor and Wells are our best new home consturction loan referrals!"

Good bank but they never ever ever ever ever ever ever ever ever answer the phone.

The people at my local branch are always really nice. Even when I am in a rush to get in and out quickly they have been accommodating.

Typically have had great service! Effie at the Burnsville location is very helpful. I did call today at 11:45AM and I am not exactly sure who I talked to, I dont remember her name, but the lady on the phone sounded annoyed and irritated to try and help me and ended up pushing me to hang up..