Had to go to collect on a POD CD. Two tellers were just chatting with each other, did not know what to do to help me with my need. They didn't even ask my name.
Nicole Hascall | 2016-07-28 20:48:48
Worst bank ever, waited for ever in drive through with no help, had to inside and still waiting...... two teller working and five others standing around talking..... definitely not going to start an account here
John Bill | 2016-10-04 01:13:29
I would never ever under any circumstances switch back to one of the big banks. Credit Union One is the best. The one caveat I have is that you can only have personal accounts here, if you have a business then you are stuck going elsewhere.
Gregory Deeg | 2017-02-14 20:04:16
I waited in the drivethru to cash a check drawn from the institution. Only one drivethru was open. After a lengthy wait I was told non members had to come inside to cash a check. Upon going inside I was then informed it would cost $5 for them to cash the check. Very uninviting experience. I would never bank there.
Jim Willockx | 2017-03-31 20:31:29
My family has been with CU One for more than 20 years and we are very happy with the services they offer. oh, sure, there is the occasional glitch, but they do a very good job in clearing them up for us. i have referred them to many people over the years and those that have selected them are very happy they did.