The Bank of Glen Burnie in Severn, MD

Bank of Glen Burnie has been a solid name in the community for many years but their customer service and annoying supposed safety checks have left a bad taste in my mouth on numerous occasions. You cannot use your bank card for any transaction over $500? Almost every transaction we proccess is over the limit and therefore renders the card useless for almost all orders forcing us to rely on credit. I must be mistaken but I was under the impression that we have debit cards to access our funds. Furthermore, on multiple occasions I have had checks rejected that were written to the account holders name and deposited to the account holders account as the system did not recognize the signature??? A little frustrating especially when the service is mediocre compare to other banks that we deal with.

I have been a customer with TBOGB since I was about 10 years old. When I moved to Millersville in the mid 90's, I started using the New Cut Road location. Debbie, Sherry, Tabatha and others are always helpful and courteous. Debbie and Sherry have assisted me and my family members over the years with Home Equity Loan, Estate Planning, Notary, Cashier Checks on demand, and various other Personal and Business and online banking needs. I know some people find their security measures a little much but banking fraud is on the rise and debit cards are tied to our checking account where most people have their pay checks going direct deposit. So, I don't mind a brief personal call in the middle of my day with a question about whether a charge coming through my account is legit or not. They are looking out for my business and my family’s financial protection and security. I have had accounts at other banks where you are just a number. I prefer the personalized customer care and interest that my local Bank of Glen Burnie provides.

I have been a customer of the Bank of Glen Burnie (Stevenson Road) for over forty years. Their attention to detail and caring manner in all aspects of banking is superb. The staff not only know their customers, they care about their needs and their lives. You couldn't ask for a better neighborhood bank. They are awesome!

My entire family has been dealing with the BOG since they opened. My Great Grandmother opened an account there when they opened, her daughter(my grandmother) had accounts, my mother has an account, I have had an account with BOG since I was 14 years old, I am now 46. My daughter has an account with BOG, this makes 4 generations with the BOG. My aunts, uncles, cousins still do their banking with BOG. The New Cut Road location has been the BEST thus far, I have roots with BOG and made a NEW FAMILY with all the current employees. I care for each one of them as if they were related. Well they are to me. This Branch takes interest in my family as well as I take interest in theirs. I WILL ALWAYS BE A PART OF THE BOG FAMILY.