Regions Bank in Homestead, FL

Super friendly staff always welcoming you with a smile when you walk in. Courteous and expedient service.

They are nice, friendly, they work fast, i have been with them long ago... And this is one of my favorites branch in homestead...

Very nice People always :)

The atm is always down and very slow update on atm

Dear Regions and Public, I opened an account with Regions Bank Homestead last year, I was looking to save some money. My primary bank is Chase I like that bank but was tempted of touching my savings account. The teller at Regions Bank informed me that my account would be free for one year after that they will begin to charge a monthly fee. My year was up in February 2016, but I didn't see the need for my Regions Account anymore, so I stepped into the branch and was helped out by Carlos the Lead Branch Teller. He asked me questions and even opened a savings account, he told me that I didn't need to worry about the monthly fee to keep the account opened and the fee will be waived every month. To my surprise, that was not the case I was charged every month no fee was ever waived, I was a very disappointed. I made several attempts to call the branch and speak to Carlos in order to stay as a client with Regions, however every time I called I was informed he was busy assisting customers or taking care of an issue or not available. I gave each teller my phone number to have Carlos call me back. I was never called, I gave up and decided to lose $24 and close my account I even stopped the direct deposit from my employer going into the account. Carlos saw me and didn't even apologize I know he knew that I was upset with his unprofessional and his inability to handle such situation. It's ok I know that you saw small amounts of money on that account but your didn't know is I had to deposit a lot of money in order to remain incognito I will not disclose the amount of the deposit that I have to make. I will no longer use your service, I may have lost some money but I gained a better understanding on how you operate at a specialty location and I will use 2 other banking locations to handle my money. People please do your research there is a reason why more Bank of America and Chase Branches are opened or Wells Fargo and few Regions.