was a member when it was known as EFFCU for many years with great service. This has now become a banking institution like all others. Credit unions used to be more for the people, this bank doesn't care. They're customer service lacks knowledge, professionalism, or any compassion whatsoever. I clearly caught them in a lie regarding paperwork and proof of my residency and there was "nothing they could do" to assist me in a simple change of address that was already done 3 times...then this created my accounts to go dormant--now I do not have access to MY MONEY. My CD matured without notice to me at my "corrected address" so I get penalized for removing MY money from an unorganized and uncaring banking facility. ABSOLUTELY DISGUSTED!!!!!!!! I'm closing all my accounts, suggest the same to others, and I hope they go down the tubes with their horrible attitude. DON'T bother!!!!
Ron Hesketh | 2015-07-03 20:06:32
Awesome
dewayne thames | 2014-05-14 15:14:13
Do not expect to make deposit via the ATM. No envelopes
Anas Lazaar | 2015-04-15 20:44:16
I been a member with this bank for a long time , I have a problem with them so I needed to speak with a manager they hanged up the phone on me , they are something else they a shame to call them self a credit union I will never do business with them again in my life