Insight Credit Union in Deltona, FL

WORST BANK EVER YOU CAN'T LOGIN TO YOUR ACCOUNT ONLINE WITHOUT CALLING THE BANK AND HAVING SOMEONE TAKE THE BLOCK OFF-------------THE WORST BANK EVER I HATE THEM!!!!!!!!!!!!

I am writing this review while on HOLD . Maybe the Committee should try and call once in a while. Stop advertising!!!!!! Just answer phone.

This institution is extremely unprofessional and not helpful to its clients at all. Do yourself a favor and NOT open any accounts with this credit union

Very poor customer service. I am very disappointed with how they handle calls and requests. First time when I called to tell them that I will be purchasing some items from the U.K. and I want to make sure that they will not block an international transaction, I was on hold for 1h or more and no one answered the phone. Finally, I went to the local branch where they gave me an "inside" number to call and they answered. Today I needed to speak with them again and the same happened. However, this time after 25min waiting to speak with someone a lady picked up and asked me to hold for a second. Well, I did hold - for another 30min!!! I hanged up and called again, only to get the voicemail saying that their office was closed. Very disappointed in this Credit Union.