Colorado Student Loan Attorney Doug Triggs in Boulder, CO

My wife and I made an appointment with them back in January 2016. I gave it quite a bit of time to reflect and these are my thoughts: Upon making the appointment they sent us a Questionnaire for us to complete and send back. The receptionist kept telling us that the questionnaire was not complete. After sending it over several times and hearing from them that it was not all there I decided to call to see what was going on. They had failed to look beyond the first page to see that what we were sending was in fact complete. They just didn't bother to look beyond the first page of the fax to find out that it was all there. Without even looking they kept assuming that it was incomplete every time we sent it as they kept asking us to send it again and again. Not exactly confidence boosting when a legal office that deals with paperwork can't even look at a fax. When we met with Triggs, he callously looked at us and said something to the effect of "Pay it" and then told us his rates for work he could do that you could do for yourself for free. He charged us $100 for this consultation which lasted around 20 minutes. Did not learn anything we didn't already know and provided literally no service or legal counsel whatsoever regarding student debt that would benefit us in any way. Everything he offers to do you can do for yourself and save the cost of paying his attorney fees. He was happy to take our $100 for the 20 minute consultation in which he was of zero help so I am happy to leave an honest review of how he runs his operation. Save your money and time, do your own research. Do not use this office.

Although we ended up not being eligible to take advantage of the various student loan programs that Daniel Triggs investigated for us, we are completely pleased with his thoroughness, professionalism and clear communication. Daniel even offered to return a sizable portion of his fee when our ineligibility became evident. As a side note, we where pleasantly surprised to hear his support for NPR when we heard his endorsement on the radio.