Golden 1 Credit Union in Rancho Cordova, CA

Customer service is good, just gets busy on paydays and not enough tellers on those days.

I love this bank. I have been thru all the major banks. I have disliked all of them and left for one reason or another. I have been a member of Golden1 for 2 years now and love it. yes they will take money from your savings if you overdraw your account... but that is expected and is a common practice no matter where you bank. The customer service is great at this branch and the others I have been to. I am very happy to be here and plan to stay!!

Staff are ALWAYS friendly and efficient. The lines for a window are often lengthy, because this branch is very busy. However, if you must wait to see a banking rep, the chairs are FILTHY and in need of a good shampoo or replacement. How 'bout another branch, maybe in Gold River? :-)

Love the customer service there. I recommend Tong Thao if you have any questions about your account.

Michael has excellent customer service! I visited this location on 2/11 around 1pm. He provided me with the best service possible and gave me a new debit card on the spot because I lost my old one. He didn't seem fake either, he's a genuine nice person.