SAFE Credit Union in Citrus Heights, CA

Great Service always, in person or by phone. Going on 7 years now!

Instead of doing the usual round of finger-pointing about who to blame for our current state of the economy and getting angry at the Wall Street bankers who pocket their millions in bonuses and just being plain ol' sick and tired of fees for this and that, put your money where your mouth is. We switched from Citibank to a credit union. And then switched from Sacramento Credit Union to Safe. So glad we did. For starters, I was not happy with the policies at Sac Credit Union - we had an issue with a huge bill being paid on autopay and then not having enough funds. To make a long story short, we had racked up $200 in fees in one day. Safe does not do this. Based on this fact alone, I was happy to make the switch. Opening an account was a cinch! I love their Internet banking service too with their pie chart showing where your funds are being spent and their free bill pay service. However if you do NOT use bill pay, you get docked $3. And for that, I'm docking off a star. With this branch, you park in the back and use the doors facing the back - not the ones facing Madison. I made this mistake once and you have to push some button and have someone buzz you in. I guess it makes it just a tad bit harder if you plan on robbing the place off a busy street! As far as the phone service and counter service goes, it has been top notch. Great tellers, they call up periodically to make sure you are happy with your service and if you have any questions. There is even a SAFE app on my Android!

Came here today to pay for my credit card, but got the worst customer service. If I wanted bad customer service I would've gone to Bank of America. This will be my last time here at this bank.

I have been a member since I was 10 yrs old. My dad started a savings account for me. That was 50 yrs ago. Loved it then and I'm still LOVING IT. Great customer service. Thanks SAFE. Keep it up.

Great bank here never had any issues here great customer service all the time.