Landmark Credit Union in West Allis, WI

Friendly staff who are efficient and fast

In all honesty, this was a horrible experience... One that has now made me want to switch banks. I had to file a dispute because someone made charges on my debit card and drained my entire account. When I filed the dispute, the lady assured me I would get all of my money back. After only receiving a portion of it and not understanding why, I called and left her a voicemail... Heard nothing back so I emailed her... Still nothing. Called customer service and they told me to leave another message. Still. Nothing. With two weeks and still nothing, I was very upset and called again and was told she was available and they transferred me.... to her voicemail. So I call the customer service line again, get put on hold so they can look into it... Someone else answers the phone and tells me the man helping me is now away from his desk and asked if I would like to leave him a voicemail now... After finally speaking to a manager I got the remainder of my money. Wendy was, however, very nice and helpful.

It must be a good credit lines are quite often pretty long. But I must say they have been very, very helpful to us. We now have our home and truck financed through them. Barb and Brandie were both very courteous, efficient and helpful!

I use the ATM seldom, but when I try to it's broken!!! This one on National and the one in Germantown (this one frequently). I think Landmark should pay your fee at another convenient financial institution when this happens.

My son opened his first car loan instead of paying cash so that he could establish credit, only to find out that the credit union doesn't immediately process payments upon receipt.