United One Cu in Manitowoc, WI

Poor

HORRIBLE SERVICE. Avoid this place like the plague. Sure you may think that because they call themselves a credit union and they have "united" in their name that you will get treated with respect and a member (which is what makes a bank different than a credit union...at a credit union you are actually a member not just a customer.) Anyway, United One has decided to nickle and dime fees from its members over the past couple years....which shouldn't be a surprise because they have always been an extremely difficult place to get credit with. Unless you have an absolutely perfect credit report expect to have to beg, plead, and jump through hoops to get anything. I recall several times leaving the branch on 10th street with my wife and feeling drained and dirty from having to plead to these people. They don't respect you. They don't care what your opinion is, they don't want you to stay as a member, they want you to pay their fees and take it. After 'eating' their fees and dealing with their disrespect for almost 10 years we finally switched. I was so disillusioned with credit unions I figured we would just be stuck in the same crap as at United One...but we were really REALLY shocked at how different service can be at another credit union. We have been with Community First Credit Union for over a year now and I can't say enough good about them!!! Screw you United One...go suck money off the sheep of manitowoc --- you are just TAKING ADVANTAGE OF PEOPLE who don't know better. And with that money I hope your greed and shameful behavior ends up ruining your souls.

I thought everyone on Manitowoc locations were very nice. I recently had an issue with the main FHA loan holder and they helped me with great service. The problem was resolved and fees were reduced and gone.