Woodstone Credit Union in Federal Way, WA

If you wanna constantly get screwed over then i highly recommend woodstone. I had my car financed through here and they lost my payments several times, and im still battling a major issue that happened almost a year ago. If you wanna keep your hair and not have a heart attack from all the stress then stay clear as far as you can.

Horrible place to have an account, its a new day and age and almost everything they have for systems is behind.I was a former employee and i was let go over something i think i could have had a warning on. it put me in a really bad place, i couldn't get hired anywhere, and i was denied any other compensation. So it was extremely difficult to pay my bills. Management likes to talk privately in front of you, about you. I don't feel like the employees are treated with much respect, so its almost always an a tense environment. So maybe before you apply or open an account, have a look around and see if it would be a place for you.

There was a bit of misunderstanding with myself and wood stone credit union regarding my auto loan. Susan called personally to figure things out with me and was just great help. Thank you.

They don't want to push a button and go the extra mile for paying customers. Let's see I needed to postpone my auto payment for a few extra days but they need a two day advance notice? Hmmm let's see how hard is it to go into a computer and click undo or whatever it is. I seriously doubt it's that complicated but rather than go the extra mile they'd rather just make things more difficult for me.

Calm and capable. Over the years, beyond ordinary deposit/withdrawals, Woodstone has helped me buy and sell homes on two continents, handle payments in multiple currencies, and always provided thoughtful, professional , friendly council.