Commonwealth Auto Credit in Hampton, VA

My name is Mitsico and I really enjoy the costumer service I've received from the members at commonwealth auto credit. All of the ladies are nice and helpful. Anytime I need a little extra time or any problems occur, they are always willing to help and come up with a solution. I recommend them to anyone.

They aren't accredited with the BBB if that tells you anything!!The rude female dog of a manager needs to go along with LG! You have a 10 day grace period and these ladies will call the first day into the grace asking for a payment. They will Threaten to disable your vehicle and are very disrespectful. They make up their own rules regarding the contract in their favor when it's convenient for them. When I'm in the Hampton roads area, I WILL be stopping by to speak with the managers manager face to face. These dogs act like its their own personal money coming out of their personal bank account. I've been paying on my car for over 18 months now so there's no need to harass me. They will also accuse you of lying just as the previous reviewer stated. Drive time is better!!

It is disturbing to review the reviews I see below. Commonwealth Auto Credit may have high Rates for some people, but remember, when you are building your credit and need help, you have to start somewhere. And remember, you signed the documents that are gone over with you before you leave with the car. And I see where there are reviews of calling them liars or being called liars.. well, if you would just be honest no matter what or keep the communication then you should not have problems. BUT I don't see them calling anyone liars or being different to anyone NO MATTER their diversity. NO I don't work for them, but I can tell you that in 1 Year, my husband and I have bought 2 cars from them and they have helped us so much with building our credit.. and not only that let me just admit that we have come by some trouble in our lives and Toni and everyone there has been EXTREMELY NICE AND CARING, and yes has help us. I have never been treated like family by any bank or auto place like I have been with them. I look to in the future of buying another car with them or even having my children do so.. I work for one of the largest banks in the world and I rather go thru Commonwealth then them.. and I have in the past 1 year sent family and co-workers there and they have never had an issue.. remember communication is EVERYTHING and if you don't have that, you have nothing.

Commonwealth Auto Credit has granted my mother and I the opportunity to purchase a great running vehicle for me during school. They work with you and are very flexible. I would recommend their services to anyone.

I was disabled and suffered ruinous credit ratings due to huge medical bills I had to slowly pay back. Trying to rebuild my credit and acquire a safe vehicle to drive was difficult. I visited several car lots to find none willing to trust me with a loan. Then I found a lot who cooperates with Commonwealth Auto Credit, who was willing to give me an opportunity to purchase the needed vehicle. The interest rate I received was a little higher than I had hoped, but it allowed me a starting place to start rebuilding credit. I do not feel cheated because of the higher rate, because my credit rating made it impossible to get the loan elsewhere, that they freely offered. I am paying for a service, in my mind, and it is quite fair. I was very pleasantly surprised to hear from several people at Commonwealth throughout the last several years I have been paying off my loan (a three year loan almost up). They didn't call me to badger me about late payments, they called to remind me of UPCOMING payments, and occasionally did call me to remind me that I had forgotten my payment, which I found helpful, as I HAD forgotten to make the payment. The charges for the payments made irritate some people, but I think of tips I leave for waitresses and service people, and it doesn't bother me when I think of it that way, because the people are so great! Always they are pleasant and will make small talk as we wait for the computer to bring up the pertinent facts. You do not feel as if you are on the phone with a computer. There is a personal touch at Commonwealth that few businesses have been able to maintain in this day and age. I feel like I have friends at Commonwealth, because they have treated me so well. I see some of the reviews left by others, complaining, yet I would remind people that sometimes it is embarrassing to come up short on your bills. I have seen no reason whatsoever to be upset or dissatisfied with the people at Commonwealth Auto Credit in three years of doing business with them. Their charges are clearly expressed and you always know what you are getting. They have been fair with me, and I appreciate that. I am less than six months from paying my car off (when other businesses will start tricking you into late payments and charges) and I am getting the same smiling, happy service I have gotten from the beginning. If you are rebuilding your credit, or have no credit and seek to start building a good credit history, Commonwealth Auto Credit might be just the company to help you out. You couldn't ask for a more straightforward company; they are clear about charges and payments, very willing to help when you have an issue to address, and always pleasant and predictable. Thank you, Commonwealth Auto Credit. I am well on my way to the credit rating I want, instead of the one I was stuck with.