Waterstone Mortgage in Charlottesville, VA

I usually do not send any type of survey because I am in retail car sales and it is hard for me to judge others performances for the fact I am very observant on the way people act and go through with promises. In this fact Andy Zemon, Rebekah Wade, Kristie Bader and the Waterstone team went above and beyond for me and my wife. From the beginning to the end they were there for us through every step. They even were there when we were exchanging late night emails and calls to get everything together for the next day. Being in sales this make me feel as if we were not just customers but family to them. I couldn't ask for anything better when it comes to customer service and follow up after the closing also!! I have sent them someone I know already and he couldn't be more happier! Thank you Waterstone Mortgage and I will be sending you more clients!

It is my great pleasure to write a letter of reference for Andy Zemon of Waterstone Mortgage. My wife and I found what is truly our "dream home". It is the place we envision raising our children. I am a licensed realtor in the State of Virginia and work full time in the real estate profession where I handle a substantial number of transactions each year. When it came time to decide who we would trust with our loan packet, the decision was simple. Although I know many good lenders, there was only one that I was willing to trust with something so personally important to my family - Andy Zemon. Andy delivered on every promise made, and he did it ahead of schedule at every stage of the process. My wife and I have been completely impressed and our expectations have been exceeded. As a result of my experience throughout this process, I whole-heartedly would like to endorse Andy and his team to anyone looking for a Mortgage Lender they can trust to ensure their needs are attended to with a level of service that is exceptional. Sincerely, Mark Douglas Polk Licensed Realtor in the State of Virginia

We reached out to Andy's mortgage team in need of a quick turnaround time for closing on our home. They were there for questions every step of the way & actually got us to closing earlier than we hoped. In hindsight, We're very glad we chose Waterstone here in Charlottesville Va as our lender. They have a system in place that is very thorough, convenient, and efficient. The team at Waterstone provided the guidance and support we needed to feel comfortable and stress free leading up to closing.