My Community Federal Cu in Midland, TX

I WOULD NOT RECOMMEND THIS BANK TO ANYONE! WHILE I BANKED HERE I HAD NOTHING BUT TROUBLE! FEE'S, GETTING THE RUN AROUND ABOUT MY MONEY, COULD NOT GET A CLEAR ANSWER FOR ANYONE! I MOVED 8 HOURS AWAY AND NEEDED TO CLEAR EVERYTHING OUT OF MY SAFETY DEPOSIT BOX BUT WAS NOT ABLE TO COME IN PERSON! I CALLED THEM AND THEY AGREED THAT MY SISTER COULD COME AND REMOVE THE CONTENTS! WELL LOW AND BEHOLD WHEN SHE GOT THERE THEY TOLD HER THAT SHE WOULDN'T BE ABLE TO DO SO! I ONCE AGAIN CALLED AND WAS TOLD THE SAME THING BUT TO ASK FOR A PARTICULAR PERSON! SO THE NEXT WEEK MY SISTER AGAIN WENT UP THERE THIS TIME SHE WAS ABLE TO REMOVE THE CONTENTS! BUT GUESS WHAT THE DAY AFTER SHE CAME THE FIRST TIME THE DRILLED THE BOX OPEN AND REMOVED ALL OF THE CONTENTS, IN ADDITION I KEPT ONE OF THE KEYS INSIDE THE BOX AND WHEN MY SISTER CAME TO GET THE CONTENTS THEY STATED THAT THEY KEY WAS NOT IN THE BOX! AND WHILE MY SISTER WAS THERE SHE WAS ADVISED THAT I HAD AN OUTSTANDING BALANCE FROM 2 YEARS AGO THAT WAS REPORTED ON MY CREDIT 2 MONTHS AFTER I CLOSED MY CHECKING ACCOUNT! WHEN I QUESTIONED IF THEY WERE REQUIRED TO HIRE A LOCATOR AGENT TO FIND LOST ACCOUNT HOLDER'S AND AGAIN COULD NOT GET A STRAIGHT ANSWER.

They have no system,,, we set up a payment on the phone but next business day they charged from my account tribble of the payment!!! I'm keep calling since this morning and they said they have nothing to do!!! This is just cowsh..t!!! You guys terrible!!!

This is a great place to bank! I would definitely recommend it to everyone! I switched from Bank of America and I am very glad I did!!

Great costumer service

Applied for a refinance. Was likely going to get approved. Never got a call back. Called in. Said they didn't have my application in there file?! thanks for pulling out my credit for noting....