Chase Bank in Grand Prairie, TX

Pulled in to drive thru only one car ahead of me 20 minutes to cash a check slow slow slow employeesjust don't care anymore about customers satisfaction

Shawn he's hot :-)

Because sometimes the service was terrible

The branch manager, Latoya Benford, is RACIST!

Who would want an account with a financial institution that does not honor the checks you issue - this location in Grand Prairie is not the only branch that has failed to honor checks written by their own account holders. My spouse is a subcontractor so he frequently is issued checks to buy materials - and was told yesterday that it is their policy to not cash checks - was told they couldn't tell him why ??? I think their goal is to try and force you to open an account with them - personally I wouldn't do business with them period - going to call the manager when they open - not really expecting too much. You have choices and I would suggest you find out what their policy is - for honoring checks you write to individuals - accepting cash deposits - personally I feel they are taking things way too far and definitely lack what counts when it comes to customer service.