Poor response to online account issues. It's time to migrate to a different bank.
Leonel Gonzalez | 2016-01-04 10:25:25
Unable to use Bill Pay with my iPhone. It's a federal credit union, believe anyone should be able to access their banking options with any smart phone. Behind on a lot of features compared to other banks.
Mr. Payne | 2016-05-17 06:28:38
Very poor customer service dispute process is ridiculous and very inconvenient. Their services are outdated like no ATMs deposits cash or check. Also their online app is very outdated as well. Would recommend another bank with higher standards in customer satisfaction and disputes/false charges on a account.
Andres Reyes | 2017-04-15 05:29:05
I have a home loan and it was the lowest in all valley
marisol martinez | 2016-10-04 01:43:43
They have a rude staff which makes every trip to their bank EXTREMELY unpleasant. Worst customer service, deserves far less than a star.