U.S. Bank Branch in Shelbyville, TN

I've been in this bank 3 times, making deposits for the company that I work for. All 3 times, I received horrible customer service. I walk in and say hi to the teller and they won't say hi back. I thank them before I leave and they don't say a word. The first time I though maybe it was just the teller but after 3 different visits and 3 different trips, I believe it's just the attitude of the bank. Very disappointed with the awful service!

My boyfriend went into the bank on a Friday to make a cash deposit for me, they wouldn't allow him to deposit into my account said he had to go outside to the ATM to do so since I wasn't there, which he did. This was all before 10am, I got off work at 6pm to discover the bank put a hold on my deposit, and I couldn't and still can't ( this is Monday) use my card or access my money. This is ridiculous, wish I would've chose another bank! Not a great way to start off my banking experience with US Bank! Horrible, oh not to mention this all happened on my daughter's birthday weekend, so I had to explain to her why we couldn't do anything that weekend! Again this was a cash deposit...