Fifth Third Bank & ATM in Murfreesboro, TN

Think Twice BEFORE you go to 5/3 I am representing a buyer in a Real Estate transaction! According to them my client was able and willing to close June 18th.2014. The Loan officer at Indian Hills Murfreesboro location, sent us a letter saying they were able and ready! Of course that in this market anything can happen and you don't really know until you close the loan. But am talking about a buyer with more than 30% down. My question is why THIS bank WAITED the day of the closing to tell the buyer, that closing was not going to happen.. The UNBELIEVABLE part of this situation is, that they were acting like if everything was working ok. We gave them the contract May the 7th. I believe somebody didn't do what they were suppose to do at FRONT!!. We are in a very TERRIBLE SITUATION RIGHT NOW, BECAUSE OF FIFTH AND THIRD BANK.. Seller is LOOSING the house they were buying, and the buyer is HOMELESS at this point because the house where they are living is already rented to new people and they have to get out NOW. THAT MEAN HOTEL AND STORAGE THEIR STUFF.. MY QUESTION IS: WHO IS REALLY CARING FOR THE COSTUMERS??? IN THIS BANK, NOBODY!!! I WILL THINK TWICE BEFORE BANKING OR DOING BUSINESS WITH FIFTH THIRD..

Stopped here to get quarters for a 20 dollar bill. They said I had to have an account to change a 20 dollar bill for quarters. That's ridiculous.

Disaster!! Never ever consider doing a mortgage loan with 5/3 Bank. Go elsewhere! We have been given many many closing dates & a complete run around. We were verbally given a Closing date of June 10th, which we communicated to our realtor & the sellers realtor. Then we were told June 13, followed by possibly June 20-24, then June 16. Currently 5/3 verbally has told us June 15th for closing. Due to the complete run around & 5/3 not being a bank of their WORD, I asked the loan officer to please send me in writing what he just stated, "we can close on June 15th". I requested this email confirmation because we now need it to PROVE to the seller of the house that were NOT liars! At this point the sellers are NOT believing anything we say. Every deadline for closing we've given them has been blown by 5/3. We're looking like idiots at this point. Currently, our request for a closing date confirmation in writing hasn't been sent. Even after we've emailed & called requesting it. There is zero commitment from 5/3 of being a bank of it's word & they seem to have zero sense of urgency. We love the personal banking aspect of 5/3 Bank.... However, the mortgage aspect is complete crap! Please don't waste your time & efforts! 5/3 has made our dream of buying a home a COMPLETE stressful nightmare!