Wells Fargo Bank in Reading, PA

Teller not helpful or pleasant at all. Tried to call to discuss wih branch manager. Seems to be in a "meeting" quite often and does not return the call.

The service at this Wells Fargo is awful. There is never enough employees- actually no. That isn't the case. the managers NEVER step in to help when the two tellers on shift are downing in customers wrapping around the bank. I sat and waited in the "red chairs" for service for AN HOUR while workers were at the computers without anyone asking to serve me. Ended up walking out. Will be driving to West Lawn from now on.

This is by far the worst bank I have ever been to. Here are my list of reasons. 1) never enough tellers 2) when you finally reach the teller its a crap shoot if you get one that can count. I write out my change with how many bills i need and its still a struggle. 3) if i call ahead for change i wait on hold for 3 minutes before with automated message hangs up on me. 4) so many "bankers" and im tired of waiting in line for 1 teller and i have 4 different bankers ask if they can help. Yea make me change. Oh you cant do that? Stop asking me. The head teller is a friendly woman and most of the tellers seem nice. But its always 30 minute trip to the bank. I will never bank here with personal money here but will have to continue with my jobs banking there.

It's ok. Some people poop a brick about the service here and I agree, it's not the best; it consistently seems to take too long to get through the teller line, but the tellers are friendly, helpful, and attentive when they serve you.

I wrote a LONGGGGG Review on here 8 months ago. The guy at the desk was since let go however I still closed 2/3 of my accounts and closing the last one once I get everything switched over. WF randomly switched my statements to be quarterly vs monthly. I had my savings ready to buy my house and needed to show the bank recent statements that the money has been there. The guy was a complete ass about it and his co-worker took over and worked it out with me her manager and the underwriter.