OnPoint Community Credit Union in Wilsonville, OR

Credit unions are always better than any bank.

Very bad customer service employee did not even look interested in helping.....

Went to open account with my son. The employee was unprofessional, explained nothing, not what opening a bank account should be. I've been banking there for years. I was embarrassed.

I cannot begin to describe my frustration with this place! It feels very much like they WORK, and WORK HARD to find ways to screw with you, from the notary nazi who has turned down my husband and me twice (referring us to the UPS store which charges $10 a pop), to thhere car oan guy who refused to return phone call/e-mail inquiry, to the counter staff/management who would only allow a check to be deposited into our account if the mechanic co-listed on the check was a signer on our account. They turned me around, at rush hour I might add, to go find this guy and have him re-endorse. I am looking quite fondly at U.S. Bank and would NOT recommend this branch for ANYTHING.

I've been with these guys since 1980 and have been very happy. They've financed all of our trucks and cars, as well as a second mortgage on our house. I highly recommend OnPoint!