Northwest Community Credit Union in Oregon City, OR

I'm glad I don't bank here. I wanted to withdraw my tax return money here at this branch since they do shared banking for another credit union. The ONLY shared banking they have is through am ATM. That pretty much defeats the purpose of shared banking. I am never coming here with my business again.

This rating is for shared, co-op banking only. Maybe members of this specific credit union experience better service, but I wouldn't bet on it. When I walked in and told them I am with a co-op credit union, the teller directed me to the atm in the back of the branch, and told me that all co-op banking is to be done at the atm. While standing there as the third person in line, I spent the next 5 minutes alternating my view between the back of the head of the person in front of me, and the two tellers who were carrying on a useless conversation while at their computers. Why are you even part of the co-op network? Please remove your credit union from the network, and make us all happier.

Terrible customer service. I wish I would have checked reviews prior to entering building. Although I was using the shared ATM, it would have been a great opportunity for the manager to attact new business. Instead, they could not be bothered to break a twenty. Nothing has changed.

Always had great service here even tho I was a shared branch customer. I heard a buz about their customers upset for having to wait for "Non" members to be helped, but they were always friendly and helpful. They even put in a kiosk for the shared members to appease the regular members. Showed me how to use, and helped me get familiar with it. I use it all the time and they always smile and say hello when I come in. I say Bravo to them for finding a solution (at their expense)! Shame on the regular customers tho...I would never have complained about other people just because they were from a different credit union.

They wouldn't give cash to non members, I was trying to make a simple car payment and it wasn't completed because It was a waste of time!!!