Genesis Financial Solutions in Beaverton, OR

mi hijo firmo un contrato con hcoa fitness y ustedes tenian esas cuenta cuando a mi se me acabo el contrato yo no volvi por que no me informaron que habia que mandar una carta para darce de Baja yo fui al hcoafitness de humacao Puerto rico a pagar una cantidad de dinero que yo debia ellos no me lo cogieron por que ya estaba pago les informe que mi hijo no lo pago que yo se los voy a pagar eso fue en febrero y saven algo mi hijo se fue a trabajar a otro sitio y me llamaron que lo quieren emplazar para llevarlo al tribunal pra que paque y que el contrato sique.Mi hijo tiene un trabajo con lajusticia y yo creo injusto lo que ustedes le hisieron cobrarle 500.00 cuando mi hijo desde febrero no coge esos beneficios de fitness y no le informaron nada un muchacho joven que quiero echar para adelante y que estropen la vida asi y su credito ay se los dejon mi experienzia con ustedes y mi hijo espero que me ayuden

For my first payment I set up autopay through their website. It didn't work and I had to do two different phone calls to set it up because as nice as their representatives are, they don't actually do anything. I scheduled auto payments in December. And cancelled them in January so that I can do them myself because I didn't trust them. It's March and guess what I paid my account weeks early and they still charged me again on my due date and now I'm over drafted with fees. I have had to call every single month to tell them to cancel my already cancelled auto payment. I have a bunch of 20 digit long "confirmation codes" for the supposed changes I have requested on my account but apparently they never take hold because I have to call every single time to complain about the same exact problem every month and now I have overdraft fees I didn't expect because I didn't know they stole money from my account. Now they aren't available on the phone and I doubt this problem will be solved. I Will be taking legal action if they don't reimburse my overdraft fees as well as what they stole.

Worst place we've ever had to do business with. Shady and unprofessional and they change your bill and minimum payments without informing you. Never working with them ever again. Wish I could put zero stars.