BancFirst in Mustang, OK

This is just for mustang location. I never had a problem before depositing a paycheck but today they wanted to put a hold on it because apparently the girl said that she never seen that type of amount in my account before but when I called customer service the guy said he doesn't know what she was talking about because he can see clearly on my accounts that I have made those deposits before in the past every single month ! I will never go to this location again if I want my banking done right I will go to the locations in Yukon or the city and if this continues to happen I will find another bank

I have had issues with the Mustang location the last 2 times I have been there. Terrible customer service, rude drive-thru tellers (actually I looked on my deposit slips and it was the same girl both times), and it takes FOREVER to make a deposit. I will start driving a little further to go to the Yukon location instead. Very disappointed!!!

Wonderful staff! As I read below about issues with check holds...well this is a standard banking practice anywhere you go when a check is a large amount. I've banked with Bancfirst for over 15 years and have done multiple loans; car, mortgage etc. The Mustang branch is top notch. You City Slicker Democrats best quit getting your panties in a bunch.