Chase Bank in Grove City, OH

I went to this bank today (around 1pm) to open a savings account and was told I had to make an appointment. No biggie, right? So I make the appointment for later that day at 5pm and I show up about 10 minutes early. The branch manager says the person helping customers open savings accounts was busy so I would have to wait for just a little bit longer. Again, no biggie. I waited and waited and watched the manager tell people who walked in without an appointment to go to the Chase bank down the street because there were more people working there. I started to wonder myself if I would have been able to open an account had I went to that one. Finally after waiting 40 minutes after my appointment was supposed to start, I just decided to leave. I am a very patient person but right now I am not a happy customer. This is the first time I've said that in regards to Chase. I usually do not leave reviews because I don't know the circumstances that lead to my unsatisfaction but I waited for way too long even though I had an appointment, they turned away everyone without an appointment, and there were what looked like 3 people working in a bank where probably 20 easily could work. I don't know what happened but I dont appreciate them wasting my time.