Reliance First Capital, LLC in Melville, NY

Over the last year we met with quite a few refinancing companies and representatives, which allowed us to see how outstanding Reliance First Capital and David Singer were. Their terms were better, and no less important was the process led by David, characterized by hard work, professionalism, high-level communication, and above all, which for us is the most important - a high level of reliability (more than once David couldn't give us an answer to a question, promised to check and after short time returned with a complete answer, and personally I prefer this approach over professionals who 'always know everything'.) I know how hard it for people to find the right guy to work with, whom they could trust in a major deal such as a refinancing. So here's my two cents for you guys: In my case Reliance and David Singer were found to be a good pick.

After briefly speaking to a loan officer (they insist on being called "mortgage analysts"), he abruptly asked for my social security number. I told him to give me a ballpark cost and rate without running a credit report. I informed him that four other banks I already talked to that day had given me a quote. He literally said, "there's no way in hell I can tell you what the rate is without your SSN." What a joke, totally unprofessional.

Jacqueline helped us get the best rate even though my husband and I were recovering from a several month stint of unemployment. Her advice was invaluable and I found the mortgage to help us meet our goals. I will refer them to anyone who asks.