Santander Bank in Garden City, NY

DONT LEAVE PAY OFF CHECKS AT THIS LOCATION! LEFT A 15K CHECK IN THEIR POSETION AND IT IS UNACCOUNTED FOR A MONTH LATER NOW SANTANDERS TRYING TO BILL ME AGAIN! ILL BE FIGHTING THIS

Rude bankers.... attitude problem.. n cant even cash a small check. Which kinda BS is that?

A waste of time to use a bank that uses bate and switch tactics ,lies ,and behaves racist. My partner responded to an add for a free safety deposit box. The only problem was they did not have any box the size the promotion offered ever. They than offered the next size up stating that they would work it out to be the same deal. Instead they charged half price for a box size that we did not need. When the bill came as we live out of state most of the time we called and they said they would take care to issue a credit. They lied when we went in they pointed out that a misleading contract was signed and despite the fact that this was a bate and switch the contract superseded their deceitful practices. We tried to point out that we had also come in to deposit $100,000s but was told they did not want the money by the bank manager because he felt that we would not be the right type of relationship. RUDE . Never expierenced rudeness from a bank manager before.When we asked to remove our valuables we were given the run around for over an hour where the manager tried to have 4 different employees try to first collect a year in advance payment for the box that was first due in 3 weeks. The invoice was obviously not due according to due date but they had to call corporate headquarters to be convinced they could not collect money with a future date. I also told them after 45 minutes that if we did not gain access to our box the police would be called. I feel sorry for the employees who where obviously uncomfortable following directions by the Nazi behaving bank manager. Have never in my life experienced such rudeness and lies from a bank or bank manager. With so many good banks around why even waste your time giving them a chance . We were not the only one with a problem with Santander at the time. It seems Santander looks to make money through loopholes and deceit. Don't waste your time withe Santander .Any other bank would be better .They also seemed to have cut back on staff a lot. Probably because they are loosing customers.