Wells Fargo Bank in Somerville, NJ

It is Wells Fargo so there shouldn't be any surprise about pathetic service. Just visited the Somerville branch to deposit a check into one of my sbusiness account drawn on another business account - both accounts at Wells Fargo and both mine for more than 7 years. The teller asked me to swipe a debit card. I questioned that policy given this was a straight deposit. At which point, the manager Karen Rivera started with all sorts of BS excuses relating to government regulations etc. Rather than understanding my frustration or trying to explain the policy she went on a long rant about government regulations. To top it off, she told me those were their policies and if I did not like them, I could take my accounts elsewhere. Unbelievable. Every body probably knows this, but STAY AWAY from Wells Fargo and definitely away from the Somerville, NJ branch.

The tellers are the worst..

I've been using this branch for simple banking for about a year. All I need to use is the ATM in the foyer area. You can access the ATM when the bank is closed by swiping your card at the outdoor entrance. The ATM remembers your last operations (for example, "withdraw 80 $ from checking, no receipt"), so using the ATM is very fast. You can deposit checks at the ATM, but now that the Wells Fargo app supports mobile check deposit, there's no need for me to use it. I've never used the drive-thru or the humans inside, so I can't attest to the performances of those features.

Not answering calls. During the transaction, staff was not helpful