Vision Financial Federal Credit Union in Durham, NC

Limited

This is the worst bank ever i have encountered. There is a fee for everything. They take out extra money almost everytime you get paid. They charge you if dont have a certain amount. Just the worst ever. If i could i wont even give this bank half a star. They also are non-salant and do not care if they lost customers or not once i close my account with this people i will never think about doing business with them again.

Great service and none to low fees on most of their account types + a drive-thru. Their mobile app isn't very nice though, their cards still only use outdated magnetic strip technology and they probably won't add support for Android/Apple Pay any time soon.

Never in my life have I ever experience bad service from a bank, especially if they taking care of your money. This bank lacks a lot of communication and they don't care about customer satisfaction. I tried to do business with them a year ago and service was horrible just to get in touch with a representative was harder than touching your elbow with your tongue. I recently gave them another opportunity to get my business I told them about my past experience with them last year and they yet failed me again. They just don't want to help you. I wouldn't recommend this bank to anyone especially if you deposit a lot of money you'll probably end up loosing it with them.