State Employees' Credit Union in Clayton, NC

I loved it there! I am 17 and recently started an account and loved the service that my representative, Debra, gave. They sat me down and really explained to me what to do and how to be safe and smart with my first card. Overall, excellence. So glad my mother is a state employee :)

Everyone here is so helpful and nice. When I first opened an account with them I was 16, they explained everything very clearly so there were no misunderstandings. This is my second year of banking with them and I have yet to encounter any problems with them. They are wonderful people and enjoy banking with them!!

The drive thru portion is separate from the bank. It's actually directly across the street. There is an ATM at the main bank and an ATM at the drive thru portion.

I love the excellent service I get at the Clayton Branch but I hate the credit card website account. I have used many credit cards in my life but I have never come across one so discombobulated. It is a punishment and a recurring nightmare to use it. The statement closing dates should be but are not in chronological order and the statements page may show a different starting or ending date from the official closing date...?. I cannot even explain the convoluted rationale of it all! I am so very upset, it is a useful card and I would like to continue using it but it is turning into too much of a headache. My other card is also a Visa but I never had a problem making sense of it. It always started on the same date monthly (The day after to the prior closing date and ended on the closing date of the current month. In fact all my cards did that. Why can't SECU do the same thing? Anyway, the bank branches are great.

Although I love SECU, the customer service at this branch is terrible!! At the drive-through tellers do not greet you nor do they ask if you need a check cashed or deposited- they just do whatever they think. Inside, the tellers are not friendly and seem to care less about customers. Really disappointed.