TruStone Financial Federal Credit Union in Roseville, MN

been a member forever, good organization that cares about its members.

Great place to get a home mortgage! Amber and Ashley are awesome!

This is a good example of a business which cannot handle growth. As they grow bigger their service has become more complex and frustrating to access. My local branch no longer has a phone number I can call for help, instead I am forced to call a generic help line where I sit on hold for an hour easily. The folks at branches can be very helpful in person, but their online/phone services are so poorly run it's got me searching for a new credit union.

Excellent customer service and appreciate the personal attention they treat you with.

I needed to cash a check I received and I do not have a bank account. The check was drawn on this bank. I had no problem cashing the check. The clerks were friendly, helpful and SMILING! There was no wait, however, I visited during a slow period of day (about 2 p.m. on a Thursday). The establishment was easy to find. There was ample, safe, off street parking. Inside was a bit dated, but it was clean and tidy. This would definitely be an institution I would consider patronizing.