KeyBank in Chelsea, MI

I've had several accounts at key and currently have two . I took a check in addressed to myself from one of the largest most reputable investment firms in the world . I've cashed checks from them before at other key branch offices with minimal complications . This particular branch decided to freeze the check for 10 business days due to "suspicion" . Forget how offensive that is especially with such a huge history working with key but when this was explained to me the cashier told me that 100$ of that check would be available immediately . With that in mind I sign the check and hand it over . After professing I ask to withdraw that 100$ . Now the cashier says ," yeah now you can't have that" .... No explanation why she initially lied or why I can't have any of my money . Had I known this initially I would have gone elsewhere . I called the key help line to try and free some of the funds or at least get an explanation why I was deceived ... They explained it's up to that particular branch and they can do nothing about it . Needless to say this is the worst banking experience I've had at any key branch . Drive to another .