Great Falls Regional Federal Credit Union in Lewiston, ME

Nothing I liked about. Most unorganized business, rude service.

The people at this location are nice and friendly, but their service is very poor. They are constantly putting a hold on my account because they have a low amount limit that you can spend within 24-48 hours. It's caused me to have my card declined so many times, during shopping or even when trying to pay a bill online. Despite being declined it'll still say in their system that it's gone through. Even though I have the money in my account and nothing is waiting to clear, my card will still get declined. So often. They aren't helpful when I call them to address the problem. They also don't have shared branching.

After reading the last review I had to post one of my own. The people are great, service is quick, and if you are a member they will even do a business account for you. They have financed homes, vehicles and recreation vehicles for me and ALWAYS worked very hard to close with speed. VERY HELPFUL. as for my card I whole heartedly disagree with the prior review. The low ceiling is for your own protection. With a simple phone call you can raise the limit in minutes to what ever you need. I do it all the time. Takes no time to pick up the phone and call them. When I do, I get a person not an automated system. (another reason I do business there) In this world of identity theft you should be happy that someone like G.F.C.U. is watching out for you. However, if you are not happy, I would glad for you to bank elsewhere - The lines will move even quicker for me :-)

The service here is really bad. They basically accused us of fraud, because we deposited our home down payment. We opened an account to buy a condo. We told them this when opening the account. Then they told us they don't do condo loans. Then my wife tried to deposit a CASHIER'S check and they wanted to put a 10 DAY HOLD ON IT! Needless to say, we closed the account and opened one at Androscoggin bank, where the funds for our down payment and home closing costs were available THE NEXT DAY! F*** Great Falls Credit Union!