TD Bank in Silver Spring, MD

Best service ever! Worked for TD Bank in Canada many many years ago! The service is the best in the banking business!

My family opened a safe deposit box at this branch of TD Bank. After more than a year without visiting the box, we came in this week. We were notified that safe deposit box had been drilled open and the contents emptied and put elsewhere, several months ago. Despite having our mailing address and phone number on file, they did not give us any warning that there were issues with the box before removing our possessions. They refuse to return our possessions to us until we pay $150 for the drilling process. The regional manager seems to be the only person who has control over this decision and hasn't bothered to contact us even after our making several requests. At best, this is a sign of horrendous security policies designed by the TD Bank network and personal incompetence by the regional and branch. We strongly suggest everyone avoid TD Banks, particularly this branch.

Horrible!!! Bad service....Bad service. When I call, they put me on hold forever. Hang up and try again and samething. Bank empty and people dont want to work. Ask for change interest rate on my savings and they never did it. Pls do not use this particular branch. All the time are changing employees.

C.F. Was fast, friendly, and informative

Assistant branch manager Kathy is the best bank manager I've ever had the privilege of doing business with. Her entire crew is pleasant, professional, and quick.