Will never deal with this bank again. Piss poor online services. Hours suck. NEVER! NEVER! NEVER! 1) Immediately charged interest on an account for which I was to receive 6 months interest free. 2) $2 service charge to make an online payment. 3) No way to cancel payment online after submitted 4) Sent me email confirmations without the payment amounts 5) My account when POOF! after submitting payoff amount. Like just disappeared. No going back and checking history. No canceling. No nothing. 6) Bank doesn't offer service after normal business hours. And these idiots wanted me to refinance my mortgage with them? HELL NO!!!
Charron Tann | 2017-04-07 17:23:53
Worst finance company I've ever dealt with there should be a law against this operation. I was paying my account through their website portal. Approximately half the total bill was paid suddenly without warning they changed the entry process making it impossible to make a payment through the payment portal.Then fate sent another challenge to my income. I made several attempts to make payment arrangements. Until I'm able to resume payments. They refused. I made arrangements with a credit card debt relief system mariner would only accepted full monthly payment. As my other creditors did agree lower monthly payments 2 years.This is anyones nightmare a horrible company they want to keep you in debt while paying 22 percent of my loan and currently suing me for full payment. Mariner accepted 3 monthly payments through my debt the relief plus sued me for full payment.Some how politics in the justice system has rewarded them full payment. I'm praying for justice it's unfair I made arrangements to pay them each month they've accepted 4 payments and have currently sued me anyway. Warning ⚠️ this is not a fair company to deal with. Be aware.