BMO Harris Bank in Streamwood, IL

This bank used to be top notch, has lost its drive since then. Employees seem mad and agitated to be working with the public.

Waited 45 minutes for a personal banker!! Now that's Customer Services! No other bank works this way!

Really friendly customer service

I am very disappointed with this branch. the rep. was looking at other account and telling me what's going on. Finally the manager had to take over and she took care of matter. I am afraid to open account at this branch or ask them question on my account. They might give me false information

I'd give them zero if I could. I opened a new account back in October with Stephanie, I did everything she told me to do in order to receive the $300 bonus in 120 days. Needless to say I never got it. I went into the branch and spoke with the manager who said I should revive a call back in 7 days. Here I am almost 2 weeks later, nothing back. I was told my deposit wasn't enough to qualify, which I understand. However, I would have had the appropriate amount deposited since it goes into 3 different banks had I been told the correct amount to qualify. I'm guessing I'll never hear back, nor get the bonus. I was looking into opening a CD with a significant amount of money, however, it won't be with Harris now, it'll probably be chase since they've been great with me. Hopefully I'll get some sort of contact back so this can be resolved. In the meantime I wouldn't consider this bank with my money since they seem to bs you in order to open new accounts. Update: been over a month now, still haven't heard back from anyone at BMO Harris.