Cash America Pawn in Oak Park, IL

I do not know of this place ,delete my name

this place sucks & the employees are awful ! ive gone here many times & every single time i went my experience was very bad. not only are the employees unprofessional & unexperienced but they are notorious for their horrible attitude towards their customers. they make you feel like you are wasting their time & also make you feel like they are judging you for pawning your items esp if your item is not too popular in demand. they also act like they hate working there & they act like they are miserable while on the job. they base the amount of money for the item off searching the item off the ebay website & sometimes lie about the prices. i tried selling one of my dison vaccums there & it was brand new still in the box & i paid $200 dollars for it but they told me they only give $40 dollars for all vaccums bc they dont go for much off the ebay website. i then asked them if they can show me the prices off the page they are getting this from & immediately got offended by my request saying that they are not allowed to do that when the customer in front of me asked the same question & they showed him the page. i assumed that they acted this way because they lied about the price. i asked to speak to a manager & the manager was of no help either & still would not show me the page. they then told me the most they can do for my vaccum was $60 bucks so i took it anyways because i was there much longer than i expected & had things i had to do. however, i drove past the day after & right away saw that my vaccum was on display & they were selling it for $250 which is $50 dollars more than i paid for it at the original store. they also displayed a sign on the vaccum saying that the original price was $400. once i seen that i took my reciept from the other day & told them that i sold that vaccum to them & only got $60 when they are selling it for more than i originally bought it for. they told me i had to leave or else security was going to escort me out. after that i never went back & i would not recommend this place to anyone. if you are reading this please do not go there because you will have a horrible experience with them. if you do decide to go anyways then i wish you the best of luck. the pawn shop i would recommend is hollywood pawners right down the block. ive been going there ever since & the customer service is awesome & its only one guy who works there ! he is very friendly & very fair with prices as well. hes easy to talk to & what i like the most about him is that he has a very friendly relationship with all his customers. hes also very professional & acts like he actually loves his job & loves all his customers as well. when i first went to hollywood pawners i told the guy who works there my awful experiences with cash america & he told me that he has had money people come into his shop after going to cash america first trying to sell their gold & the customers were told that their items were not gold & that cash america wouldnt take them in. however when they went to hollywood pawners & the guy who works there took a look at their items to see if they were gold all turned out to in fact be gold after being told by cash america that their item was not gold. this goes to show how unprofessional cash america really is. if youre looking to get your moneys worth then go to him at hollywood pawners & you will leave very satisfied!

I call them for info about a fender bass one of the employees told me she said was pretty busy, call back then 30m later I called back and they told me The bass has been sold 30m ago

Absolutely horrible. Staff allowed people to cut me & another gentleman in line without pulling a number ticket nor did they enforce the rule(which makes it pointless) then the store manager Joe, allowed two guys cut in front of us again just for a PS4 controller. When I told him that's the second time we've been cut in a row, Joe said to wait, which I was already doing 15min before those clowns came in. He then threatened to call the police on me for saying two swear words, I DIDN'T cause a scene, I DIDN'T threaten anyone. I told him I was a paying customer putting down $100 for some equipment they knew little to nothing about, and that I have a contract with them. I filed a complaint and admitted that I swore 2 or 3 times, but you'll never find anyone in this city that will let you slap them in the face(metaphorically speaking) twice without retaliation of some sort. This place sucks, and needs new management.

I got 2 tables from there both don't even have chargers n the tablets don't even work I walk n the the workers looks at me don't even say hi or welcome to cash American the worst cash American even going up there today I want my money back I will never ever buy any thing from this place