Westmark Credit Union in Nampa, ID

Always very helpful I personally love the service.

Horrible customer service. This company does not understand nor take responsibility for their mistakes and makes the customer feel at fault for everything. Literally the worst credit union I have ever had. A transaction was holding on my account and when the hold dropped off the money never was refunded back (the order was cancelled and still we never got our money back) because they state it was never taken from me. I have evidence on my end that the money should be REFUNDED back to me and they refuse to give it back. Would give 0 stars if that was a possibility.

Customer service is great. I use this credit union and have gone in several times and have had fantastic service every time. I would say only downside I've noticed so far is the online banking is a little lacking of options/services.

I love this credit union! You are treated like family! Even when I was sick & in the hospital, they found out, went out & got me a get well card! Not many banks ever do that! Westmark is NOT just another corporate bank that treats you like a number! Don C. - Boise, Idaho

I financed a recreational vehicle through Westmark upon a recommendation of a friend. Very easy process which Janice Stearns facilitated in a professional manner. At her recommendation, I purchased the GAP insurance. I've already had to use it. I can call up any time and take care of transactions over the phone. Staff are friendly and knowledgeable. I wish I had my business banking with Westmark; though D.L. Evans does a great job also. Try them, you'll like your experience.