Mountain America Credit Union in Meridian, ID

I recently moved close to the meridian location and got an account with Mountain America. Since day one the staff has always been so friendly and welcoming. I have referred a few people to them because they have treated me amazing every time I have been in to the branch.

First off, if I could give this bank a -5 stars I would. I believe that the best customer service comes from companies who invest time and genuine effort into their customers needs. Katie (loan department) gave my husband and I an absolute pitiful experience because she was lazy, rude, and clearly incompetent of her job duties. It took her three days to give us a answer on our issue. We called every day in those three days and were told she was busy and would call us back which never did once. Constant run around and very misleading. We then talked to Dustin and he was even worse than Katie. Long story short, we will never return to this crappy, hole in the wall bank. I recommend dealing with a more reputable bank.

I love this branch, the staff is very friendly and always greet you with a smile. I have had an account here for about 2 years now and haven't had any problems or bad experiences with the service. Some of them even speak Spanish, which has made everything easier for me since English is not my native language. I higly recommend this place!!

Moved banks after 12 years and MACU - Dustin/ Katie and staff have been amazing. So friendly, welcoming and extremely on top of their game. They are always extremely helpful, I seriously couldn't ask for a better place to bank! I would highly recommend them to anyone!!

I have been with MACU for many years now. I was surprised when my banker was able to transfer all of my loans from my previous bank to MACU consolidating them and making life so much easier for me. Now my Meridian Idaho branch has been here for me providing excellent service in many of my difficult needs over the last year. They have been patient, and very competent. Recently my transaction was so convenient and questions answered, I was in and out very quickly. Thank you Meridian Branch!