First Tech Federal Credit Union in Boise, ID

This is where I do they majority of my banking. The staff here is outstanding. Never better!! They pay higher than average interest on checking and savings accounts, and offer low interest rates on loans.

Stupidity doesn't begin to describe... Their customer service department says one thing and the bankers/tellers say something else. I can never get a straight story. My issues are very rarely ever resolved. They have waisted my time due to their inability to keep their stories in line more times than I care to count. My accounts are being cancelled on Wednesday - I cannot handle one more lengthy, uninformed conversation with them.

I've been with First Tech F. C. U. since they been at the HP site, and before that with Addison Avenue and before that. I'm retired from HP and seldom need to go on site but the few times I've gone in my issues were resolved quickly and painlessly. Since I can use ATMs from a variety of Co-Op Surcharge free ATMs I never have issue getting cash. If I do use an normal bank ATM my charges are reimbursed if I meet the condition set out. I'm quite happy