They make you jump through hoops for their banking mistakes! When does a 0 look like a 9? Bad policies, horrendous customer service!
Julie Chapman | 2015-06-25 09:49:52
Steal money. No good
Jennie Fields | 2013-07-10 16:37:50
I have not one good thing to say about Iowa Student Loan. They have terrible customer service and are not willing to help their customers in any way. I got laid off in 2009 and called to ask for a deferrment or some kind of lower payment until I got back on my feet. They said there was nothing they would do, even though I had zero income. They told me that if I didn't pay my $483 paym,ent, they would just go after my parents for it. Horrible experience. I wish someone had warned me about them before I went to school.
Lauren Dosland | 2017-03-13 19:54:20
Though I wish I never had to take out student loans, I always experienced good customer service with this company. No complaints. Easy to use web system for making payments.