Greater Iowa Credit Union in West Des Moines, IA

Customer Service set up my account and printed the wrong account number on the checks and we figured that one out and was suppose to send me corrected checks. They sent the same checks with the wrong account number. They are impossible to set up a automatic payment. This Credit Union is very shady and when you call and talk to them they keep saying that is the way the account is set up. They are all clueless! There online banking is stone age and will not allow you in it because they keep making up new rules and forgetting to tell you.

I've had the best experience using Greater Iowa Credit Union! I wouldn't ever imagine going somewhere else!

Greater Iowa Credit Union is honestly the worst credit union in Iowa. They Lie & take advantage. My boyfriend had got a loan from them and finished paying it off and applied for a second and this guy name Nick who works there took his last payment towards his first loan and put it towards his new loan so it looks like he didn't successfully pay off his first loan. We went in and talked to management and he told us there was pretty much nothing he could do cause Nick f;d it up. I've contacted Nick twice in the last week and haven't gotten a response!! He is extremely unprofessional & I would never refer anybody to bank with these low lives. I will be heading down to Greater Iowa today to close my account.

GICU has always surprised me with exceptional service and banking products.

GICU has always provided great banking service and I have never had any issues!