Credit Union of Georgia in Woodstock, GA

Great customer service!. Spoke to Amanda today about a problem I had with a check. She is very professional and helpful to me.

The absolute slowest transactions in the history of slow, stale, banking. There are too many customer alienating processes that ascorbate the already miserable wait times. Please tell me what all the typing is about? Why does withdrawing money take 700 key strokes? It's like a Saturday night live spoof! On my last visit 2 of 3 tellers had signs on their kiosks asking for patience while they train... Nope, I don't have time for your misappropriated on the job training. I won't go to a monster mega bank but I will find another credit union that appreciates their good customers and their customers time!

Terrible customer service! Trying to do anything with this bank is difficult! Very outdated backing features....I could go on....

This bank is the WORST. Banking software that hasn't been updated since 1996 (other than the awful buttons they recently slapped on their eBanking site. Horrible customer service, and will happily charge you fees out the ass, unlike most other credit unions. They're completely inept. STAY AWAY

We met with Mandi Williams (I think her title is assistant branch manager) on June 10th to refinance my car. She called me the first of the next week letting me know our paperwork was ready to be signed. I left her a message Thursday and Friday of that week. No response. I left another message the following Friday. Still no response. I called the following week, explained what was going on and left a message for the branch manager. Still no response. I wasted a lot of time getting everything together to refinance. I guess they don't need our business.