Georgia's Own Credit Union in Marietta, GA

Worst bank ever. My mother was closing on a house and was giving form to do a wire transfer we made a small mistake and was meet by a rude teller name Ashanti. She rudely told us that we filled out the form wrong. When asked how to fill the form out she rudely told us how and when I told her she was rude she proceeded to argue with me and my mother. Ashanti has bad customer service. And by the way a new teller told us to fill out the form wrong and she got the information from Ashanti. Bad tellers bad customer service and they charge for EVERYTHING.

The hours are inconvenient. They should be open until at least 5pm daily for customer service questions. Also, I often encounter difficultly being able to speak with a representative, and end up being sent to voicemail. The IRA department consistently transfers me to other individuals who "know how to handle my request", when something such as a a simple funds transfer over the phone shouldn't be complicated at all.

Love this bank, we have been banking with them forever, wish they had more branches but great customer service and Never any hidden charges...

The bank itself is great, they always worked with me and refunded multiple accidental overdraft fees. I love this credit union and recommend it to everyone.The only reason not 5 stars is that this place is very slow. The drive through is horrible most of the time and the place just seems understaff.

The staff is good. However if you live in the Cobb area i would not recommend this bank because there are no other credit unions nor atms to go to without having a long drive or paying access atm fees.